How we handle your child's photos when creating personalized books
We use OpenAI's API to transform photos into illustrations. This means your photos are processed by OpenAI's systems. While OpenAI states they don't use API data for training by default, we can't independently verify what happens inside their infrastructure. We encourage you to read their policies directly.
These are commitments we make and can actually keep
Email us and we'll delete everything within 48 hours. No questions, no hassle.
Your photos and information are never sold to advertisers or data brokers. Period.
Our team never views your images unless you explicitly ask for support help.
All uploads use HTTPS encryption. Data is protected as it travels to our servers.
All AI-generated stories and illustrations are filtered for age-appropriate content.
Exactly what happens, step by step
Your photo travels over HTTPS (encrypted) to Vercel's cloud servers, where we store it.
Your data is on OUR serversWe send your photo to OpenAI's API. This is when it leaves our infrastructure and enters theirs.
Your data is on OPENAI's serversOpenAI's image generation model creates an illustrated version of your child. We receive the result.
Processing happens at OpenAIWe use the illustration throughout your book. Both original photo and illustrations are stored for your access.
Your data is on OUR serversWe believe you should know exactly who handles your data
Transforms your photos into illustrated characters and generates story content.
View Data Usage PolicyHosts our website and securely stores your photos and generated books.
View Privacy PolicyHandles your account login and security. We never see your password.
View Privacy PolicyProcesses payments securely. Your credit card never touches our servers.
View Privacy PolicyWe take reasonable precautions: encrypted transfers, secure storage, and strict access controls. However, like any AI service, your photos are processed by OpenAI. We encourage you to review their policies and make an informed decision for your family.
We don't train any AI ourselves. We use OpenAI's existing models. OpenAI states API data isn't used for training by default, but we can't independently verify third-party practices.
Email support@customheroes.ai and we'll delete everything within 48 hours. Or wait—photos auto-delete after 1 year anyway.
OpenAI's systems process them. Our team never views photos unless you ask for help with an image quality issue. We don't share with anyone else.
We're happy to answer any concerns about how we handle your data.
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