Help Center

Our process is simple! First, tell us the story in your own words: who it's for, who else is in it, and what happens. We find the cast in your idea and write the story, and you can edit every page. Then you pick one of five art styles, add photos of anyone (or anything) you want drawn, and preview your cover and first illustrated spread for free before you order.

You see your cover and first illustrated spread before you order. After you order, we illustrate every page, and once you've given your book a final look and sent it to print, your digital PDF is ready to download. Your printed book (softcover or hardcover) is printed and delivered about 2-3 weeks after that. Every book is printed to order, just for your family, so it takes a little longer than a book off the shelf.

Our books are designed for children aged 2-10 years. During creation, you choose the reader: Little ones (2-4), Early readers (5-7), or Growing readers (8-10), and we tailor the vocabulary and story to be age-appropriate. See our complete age guide.

Clear, well-lit photos with the person's face clearly visible work best. The person should be at least half-body visible. Front-facing photos are ideal. We can work with various images, but better photo quality results in better character styling.

Yes! Your story can star up to 5 characters: siblings, friends, parents, grandparents, even the family dog, a favorite stuffed animal, or a special place. Each one can be drawn from a photo, or you can let us dream them up, and you can specify their role in the story (sibling, friend, parent, etc.).

We offer 5 illustration styles: 3D Animated, Enchanted, Cartoon, Watercolor, and Clay. You can compare them before you choose, and your whole cast and every page are drawn in the style you pick.

Yes! After we write your story, you can edit the text on each page to perfect it, or ask for a rewrite with your own feedback (and undo it if you liked the first version better). You have unlimited text edits before finalizing your book.

Yes! You can tweak or redraw any character and redraw the cover before you order, and redraw any page after you order. There's no small set number of revisions to ration.

Yes, we take privacy seriously. We never sell your data. Photos are used only to make your book: OpenAI draws your characters from them, and they never appear in the book itself. Email us any time to delete your photos, drawings, and books. Learn more about our photo safety practices.

Every book includes a custom story written from your idea, characters drawn in the art style you choose, 16 illustrated story pages, and the illustrated PDF. Printed books (softcover or hardcover) are 32 pages, with free US shipping and a FREE "Color the story" coloring section.

Not at the moment. Each book starts fresh, so for a new book you'll add your photos again and we'll draw your cast in that book's art style.

We want you to love your book! If there are issues with the illustrations, you can redraw any picture you're not happy with. For technical issues or concerns, please contact our support team.

Because every book is made just for you, we show you your cover, a fully illustrated first spread, and every word before you pay. Orders can't be refunded once we start illustrating, but you can redraw any page or the cover before it's printed. If your printed book arrives damaged or misprinted, we'll reprint it free. We also refund in full if we can't finish your book or you're charged twice. See our refund policy for details.

Currently, our service is available in English only. We're working on adding support for additional languages in the future.

You can redraw any character, the cover, or any page you're not happy with. Before you order, you see the cover and the first illustrated spread; after you order, every page is illustrated and you give the whole book a final look before it prints, so you can ensure everything looks perfect.

Yes! After you order, you can add a personalized dedication. You can write a heartfelt note, include the date, or add any special message you'd like. If you leave it blank, the printed book has a dedication page you can fill in by hand.

Yes! Grandparents anywhere can create a book. Printed books are available to customers in the US for now. Outside the US, you can get the illustrated PDF for $19.99 and print it locally or share it with the family.

We use premium quality paper for all our books. Softcover books feature 80lb glossy paper. Hardcover books use the same high-quality paper with a durable, library-grade hardcover binding designed to withstand years of bedtime reading.

Due to the personalized nature of our books, we can only accept returns for printing defects or shipping damage. If your book arrives damaged or has a printing error, please contact us within 7 days of delivery with photos and we'll send a replacement.

Every book has 16 illustrated story pages (8 full illustrated spreads) in a 32-page printed book. There are no length options to choose from. Printed books also include a free “Color the story” coloring section! Read our complete age guide for detailed recommendations.

Not yet. Each book starts fresh, so for a new adventure you'll add photos again and we'll draw everyone in that book's style. You can still create a whole series starring your child!